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Date Posted: 12/22/2022
Full Time
Work Hours Or Shift: Monday-Friday (Schedule may vary depending on business needs)
Weed Man is the largest franchised lawn care organization in North America. We have been in business for over 50 years! We provide an environmentally responsible approach to fertilization, weed & pest management. We have had the privilege of making our local community more beautiful while helping increase our customers’ property values. Weed Man Jersey Shore is locally owned and operated, meaning we live and work in the very communities that we serve.
We are looking for a customer-oriented service representative. The Customer Service Representative, or CSR, is the first point of contact with our clients and will interact with customers on the phone, via email, text, and online chat. A CSR will act as a liaison, provide product/service information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving comes naturally to customer service reps. They are confident at troubleshooting and investigating if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Everything we do is built around our core values of amazing service, integrity, passion, and innovation. We strive for a long-term partnership with our customers and want them to see us as a resource of technical and practical knowledge that they can call upon any time of the year. Come to work with your passionate enthusiastic attitude, and you will become an integral part of our great team! You'll also be rewarded with many opportunities for professional growth.
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